As the leader in this industry, our numerous clients trust us for more than just guest experience evaluations, but also for our audits, regulatory inspections, and integrity checks.
We help clients by evaluating a guest’s entire experience with one or two overnight stays that assess the client’s complete range of services. We provide a full range of recorded evaluations and Forbes Star Rating based audits.
Theft Resolution Services: Our expert loss prevention staff assists in the identification, research, and resolution of incidents related to employee dishonesty and significant policy violation.
Loss Prevention Program and Policy Development: We help in the development and writing of critical policies and practices to enforce loss prevention.
As the leader in this industry, our numerous clients trust us for more than just guest experience evaluations, but also for our audits, regulatory inspections, and integrity checks.
We help clients by evaluating a guest’s entire experience with one or two overnight stays that assess the client’s complete range of services. We provide a full range of recorded evaluations and Forbes Star Rating based audits.
Theft Resolution Services: Our expert loss prevention staff assists in the identification, research, and resolution of incidents related to employee dishonesty and significant policy violation.
Loss Prevention Program and Policy Development: We help in the development and writing of critical policies and practices to enforce loss prevention.
Michael is the Global Vice President of Sales for HS Brands International. He oversees all North American sales while coordinating the global sales efforts between HS Brands 13 global offices. Michael currently resides in Las Vegas as he is the world’s foremost expert in Casino Hospitality Mystery Shopping and Innovative Data Collection Solutions. He spent 4 years in the UK while building HS Brands London office which has subsequently become the HS Brands International hub for global projects. In this role he designed complex programs that involved mystery shopping restaurants, retailers, and casino hospitality companies in over 100 countries.
