Our Solutions
Protect, Measure & Elevate Your Brand
Five solutions, one trusted partner. Delivered through our SASSIE analytics platform and a million-plus global evaluators to protect assets, perfect processes, and elevate every customer touchpoint.
Our mystery shopping solution captures genuine, front-line customer experiences at scale, turning objective field observations into data-driven insights that optimize service, safeguard brand standards, and boost revenue.
Our loss-prevention solution pairs expert field investigators with proven audits, investigations, and risk-assessment technology to cut shrink, deter theft, and safeguard profits across every location.
Our process certainty solution puts experienced “boots on the ground” to verify every real-world procedure—from new service roll-outs to product recalls—to lock in consistent execution, mitigate risk, and give you data-backed confidence to scale.
Our brand standard consistency solution blends onsite and remote inspections with our Brand Certainty Model to verify every detail—from signage and plan-o-grams to employee interactions—so every location delivers the same on-brand experience customers expect.
Our customer experience (CX) management solution unifies social-media listening, multi-channel surveys, and comprehensive brand audits, converting real-time sentiment into action plans that lift satisfaction, loyalty, and revenue.
