As brands expand globally, the number of ways customers experience your brand dramatically increases. As a result, it’s often challenging to deliver consistent, personalized customer experiences that adapt to your...
Preventing your store, restaurant, or bank from getting robbed requires a delicate yet diligent balance between having the right procedures in place and ensuring that your employees stay vigilant at...
When a global credit card company was ready to roll out its new credit card in worldwide markets, HS Brands stepped up as a trusted partner to execute this complex project in 150 countries. The project called for real-world testing of new cards in a large variety of international markets – from retail outlets and convenience stores to hotels and airports.
Global Vitamin Company (GVC) faced two unique issues. One of their products was deemed “unsafe.” GVC needed to remove products from every global location and to ensure the product did not continue to be illegally available. Additionally, the substitute product required the use of a specific script when selling to customers seeking the banned product. GVC needed a method of removal, inspection, and verification that could occur quickly, consistently, and simultaneously.
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