When it comes to brand growth, consistency is key to its success. HS Brands’ Brand Certainty Model tests products and practices through real-world assessments and a strong analysis of data gathered. Together with you, HS Brands ensures that all aspects of your brand from visual displays to employee interaction are consistent with your overall brand story.
The HS Brands Global Difference
The Right Level of Experience and Expertise
The breadth of our services provide insight to front of the house operations and back of the house processes. Our group of experts then analyze this information and provide strategic solutions and programs. Our diverse and experienced management team have valuable industry specific knowledge and international point of view.
National and Global Presence
Our international presence allows companies, especially those who wish to expand beyond their current territory, to gain firsthand knowledge of local industries further strengthening their chances of success.
Core Services
We help ensure that new company, franchise, licensee locations meet your brand image and standards with our cost-effective programs. Our location audits verify signage, plan-o-grams, and product placements. You can also do remote inspections through our unique technology.
We validate ticket and tag compliance across all locations to ensure compliance and recognize inventory control issues.
We verify that your product is handled correctly and displayed in licensed space locations.
Our team identifies and resolves dishonesty issues through our integrity shops. We perform simple purchases, bar-spotting, purchase, and returns. We also provide checks for more advanced processes such as credit checks, hiring procedures, and deliveries.
Get a complete picture of your operational compliance with our audit services. Inspect policy adherence, cash handling, safety, inventory control, and other essential procedures.
HS Brands is the leader in customer experience surveys. From retail and restaurant to gaming, entertainment, and hospitality, we can help you assess the standards across all aspects of the customer experience. We confirm and adjust operations and behaviors to ensure the image you portray to clients is consistent with the one you intend.
Innovative Technology
Accessible Information Anytime and Anywhere
Data can make or break business growth. This is why we provide you all the information you need in real time through the revolutionary software, Sassie. Sassie was the brainchild of one of our founders, Tom Mills. Tom continues to bring this innovative spirit to HS Brands in order to serve our clients better.
Technology That is Tailored to You
With each company comes a diverse set of needs and we help you customize your Sassie dashboard in order to provide you with what you need to make more informed decisions.