Success is hard-earned and continually at risk when services, products and brand integrity are compromised.
Through our extensive network of services and dedication to provide service excellence, we have brand protection strategies to meet all of your needs.
“We know you can’t be everywhere… but we can!”
Mystery Shopping is an effective and unique market research tool using professional evaluators (Mystery Shoppers) to perform customer shopping scenarios and report on every aspect of their experience.
Our primary goal is to create programs meant to deter underreporting of sales, employee theft, fraud, and determine if stores, restaurants and offices are in compliance with established policies and procedures.
HS Brands International uses SHERLOCK, its own customized and advanced version of SASSIE, with more options than any SASSIE user. Custom Shop Views, Custom Reporting, E-Forms and Manager Action Plan (MAP).
Our Proprietary DF3 Technology
Digitized Field Force and Forms
The key to operational success is how you aggregate your business data. Let HS Brands International help you with SHERLOCK!
Mystery shopping services and loss prevention solutions that combine to deliver exceptional brand protection.
HS Brands has greatly simplified our market control process. The approach allows us to gauge the Price coverage in the market and its impact, locate specific dealers, and delineate brand position in the market. Best of all, it catalyses as a one central tool towards the market situation which allows us to be more proactive in making decisions to sustain our brand.
Seema Khurana, SONY
They bring a winning combination of experience and commitment to excellence. The project implementation was effortless. Hsbrands has always responded well whenever there was any issue or conflicts. I also appreciate their convention of looking at a big picture than get in to small nitty-gritty of the business. Finally I am always delighted that the HSbrands team is living up to our expectations and delivering sensational service.
Ajay Parulekar, Volkswagen Group
The HS Brands team have proved relentless in achieving credible informed information that is presented in an evolving format and has supported Lifestyle in making necessary customer focussed decisions as well as giving us the benchmarks to measure our success . HS Brands have shown tenancity in understanding and resolving any challenges met and excelled in delivering and exceeding our expectations and so the relationship built has been one of strong mutual respect .
Mark Burton, Landmark Group
We have partnered with HS Brands International for the last two years on Loss Prevention and Mystery Shop services. As a natural extension of our business, the team at HS Brands has helped raise awareness around safety and security in our restaurants while driving accountability for real results. They know the restaurant business, and they approach our teams with a sense of empathy that has helped build capability, increasing the safety and security for our employees and our customers.
Andy Hooper, Cafe Rio Mexican Grill
They are smart. They know their business. They can easily point out risks and opportunities. As a CFO, I had the confidence I needed. They were very helpful and ultimately assisted us in successfully resolving our issues. We recommend them without hesitation and would use their professional services again, if the need presented itself.