Tanya Tolentino has over 10 years of experience in the entertainment and hospitality industry. Specializing in the development of training, policies, and customer experience improvement her expertise developed working for MGM Resorts International as Manager of Guest Experience for Mirage, Las Vegas. Ms. Tolentino’s hotel and casino focus provides her with exceptional insights which she applies to the creation and implementation of customer experience shop programs to several of the world’s largest hotels and casinos. As the Director of HS Brands Gaming and Nightlife, Tolentino oversees the Las Vegas operations, its staff, and the execution of services to some of the biggest brands in the entertainment industry.
Personal Quote: "Have I gone mad?" "I’m afraid so, you’re entirely bonkers. But I’ll tell you a secret... All the best people are."Ready To Talk?