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Data Driven Solutions
Brand Standard Audits
Franchise & Royalty Assurance
Gaming, Hospitality, Entertainment
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Guest Experience Trends in the Casino and Gaming Industry
Shrink Reduction: Did Your Target Stores Learn Anything?
Top Causes of Shrinkage in Retail
Leverage the Hawthorne Effect to Improve Store Performance
Middle Shrink: Improve Profit by Moving the Average Not Just the Outliers
Brand Protection: Sticks and Stones and Social Media Storms
Why Your All-In-One Retail Store Audit Fails You
Effective Loss Prevention Planning with the 70/3 Rule
Franchise Royalty Assurance
International Credit Card Testing
Mystery Shopping versus Customer Satisfaction Surveys: Which Do I Need?
What is the Net Promoter Score?
Loss Prevention Interview Liability: The Problem of Time and Fear
Mystery Shopper: Real Deal Or Scam?