Elevate play, protect compliance, and grow loyalty
Licensed private investigators + global coverage
for casinos, resorts, and integrated entertainment.
Global footprint
With our Headquarters in Las Vegas, NV and multiple offices across the globe, covering 140 countries, HS Brands commands a strong international presence.
Program Modules
Gaming Floor CX
Player intercepts, service speed, comps, hosts.
Hospitality & F&B
Rooms, restaurants, bars, nightlife.
Compliance
Age verification, AML-adjacent behaviors, SOP adherence.
Loyalty Journeys
Enrollment, earn/burn, offers, digital experience.
Observational Audits
Signage, queue management, cleanliness, safety.
AI Insights
Sentiment, photo validation, risk indicators, action recommendations.
Outcomes
Increased play time & return visits
Fewer compliance misses and escalations
Cleaner handoffs across departments
Improved offer effectiveness and host coaching
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