/Mystery Shopping

Underdog interviews Tom Mills


MSPA Americas Announces 2017 Shoppers’ Choice Winners

MSPA Americas, the trade association representing the customer experience management and measurement industry, congratulates the winners of the 2017 Shoppers’ Choice Awards. The winners, chosen by MSPA Americas Independent Contractor Plus Members, were announced at the annual ShopperFest conference. The 2017 MSPA Americas Shoppers’ Choice Winners are: A Closer Look Bare International, Inc. BestMark HS [...]

Orlando MSPA Convention – Orlando Sentinel Talks About Mystery Shopping

The Orlando Sentinel just did a piece on the Orlando MSPA Convention and the growth of mystery shopping. One of the biggest gatherings of companies providing mystery shopping services happens in Orlando. The piece in the Orlando Sentinel discusses the convention as well as the mystery shopping industry. T The writer of the piece, Kyle [...]

Working In A Gig Economy – Why Are People Choosing Gig Work?

You may have heard a lot of buzz about growth in the gig economy. More and more individuals are choosing to become independent contractors. A study by Intuit predicts that by 2020, 40 percent of American workers will become independent contractors. Why are more and more people choosing gig work? Gig work allows for a [...]

Independent Contractor or Employee: What’s the Difference?

Flexibility is undoubtedly the biggest attraction for an Independent Contractor. Gig workers have the ability to choose gigs based on their schedules, circumstances, and interests. Companies that bring on independent contractors often seek specialized services, such as someone to write reports or perform a website redesign. Gig jobs are done independently with very little (or [...]

3 Tips for Becoming a Successful Mystery Shopper

HS Brands International is Honored with Two Awards from the Mystery Shopping Providers Association (MSPA)

Each year, The Mystery Shopping Providers Association (MSPA) honors customer experience providers that demonstrate exceptional leadership and show a strong commitment to the association. This year HS Brands International was honored with MSPA's Elite Award—awarded to guest experience providers that contribute a significant amount of time, energy, and resources to the association. HS Brands International was [...]

HS Brands with Steve Boyd at #ASIS16

Measure your Brand’s Success

Bamboozled: The job that could get you arrested

Mystery shopping gigs are real, but they’re also a common job title you’ll see when a scammer is looking for a victim. And now, fraudsters are giving this job scam a new twist. One that could land you in jail. But first, the real thing. Retailers will hire “mystery shoppers” to visit their businesses — [...]