/Mystery Shopping

3 Tips for Becoming a Successful Mystery Shopper

HS Brands International is Honored with Two Awards from the Mystery Shopping Providers Association (MSPA)

Each year, The Mystery Shopping Providers Association (MSPA) honors customer experience providers that demonstrate exceptional leadership and show a strong commitment to the association. This year HS Brands International was honored with MSPA's Elite Award—awarded to guest experience providers that contribute a significant amount of time, energy, and resources to the association. HS Brands International was [...]

HS Brands with Steve Boyd at #ASIS16

Measure your Brand’s Success

Bamboozled: The job that could get you arrested

Mystery shopping gigs are real, but they’re also a common job title you’ll see when a scammer is looking for a victim. And now, fraudsters are giving this job scam a new twist. One that could land you in jail. But first, the real thing. Retailers will hire “mystery shoppers” to visit their businesses — [...]

Mystery Shopper: Real Deal Or Scam?

COLLIN COUNTY (CBS11 I-TEAM) – The next time you are out at public place, look closely at the person standing next to you or the one in front of you. He or she may be undercover getting paid to eat, shop, play or even sleep. Restaurants, stores, casinos and hotels will hire secret shoppers to come [...]

Mike Mershimer featured on MONEY with Melissa Francis

In case you missed Mike Mershimer, COO of HS Brands International, on the tv show MONEY with Melissa Francis on the Fox Network, July 3rd and 4th, please see the clip below. Mike Mershimer was talking about food fraud and what franchisors are doing to combat it in their industry, especially in the restaurant industry. [...]

Casual Dining Mystery Shops and Loss Prevention

Casual Dining Mystery Shops and Loss Prevention from Service Sleuth in combination with The Mershimer Group to supply outsourced loss prevention services to several casual dining restaurants ordonnance de viagra. In working with a national casual dining chain, Service Sleuth provides a monthly mystery shop in each of their 100 units to measure and evaluate their [...]

Retail Mystery Shops and Data Collection Services

Retail Mystery Shops and Data Collection Services from the Service Sleuth division of HS Brands International to retailers in all industries. In working with an international footwear retailer, Service Sleuth provides a variety of services to measure and evaluate their customer service, training and brand standards. We mystery shop each of their 350 stores on a monthly [...]

Resort Casino Mystery Shops

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